Advisory Services
We are passionate about helping you transform your business through our various advisory services options.
Whether you’re a startup looking to establish a strong foundation or a growing company seeking expansion opportunities, navigating the complexities of the market often requires insights, innovation, and a forward-thinking approach.
At Cloudteam Company, we believe in the power of informed decision-making and proactive strategies. Our experienced advisors bring a wealth of knowledge and expertise across various industries. With a deep understanding of market trends, emerging technologies, and best practices, we’re able to provide valuable insights and practical solutions to the challenges you face.
By taking a collaborative approach, working closely with your team to gain a comprehensive understanding of your business objectives, values, and unique circumstances, we’re able to develop customized strategies and actions plans that align with your goals and drive tangible results. To discover our services, find out more below:
Through a Process Management Workshop we aim to help your organisation streamline operations, eliminate bottlenecks, reduce costs, and enhance customer satisfaction.
We make use of a set of activities and practices that helps us to identify and map out your organizations key processes, analyzing them for potential improvement opportunities and implementing changes to achieve desired outcomes.
The Process Management Lifecycle typically involves:
Process Identification
We try to create a clear understanding of how work is currently performed. This involves identifying and documenting the organizations core processes, including inputs, outputs, stakeholders, and dependencies.
Process Analysis
Using techniques such as process mapping, value stream analysis and root cause analysis we uncover areas of inefficiency, waste or duplication and identify improvement opportunities.
Process Implementation
Process Monitoring & Optimization
After implementation we monitor and improve the redesigned processes within the organization. This includes monitoring against established KPI’s to measure processes effectiveness. In addition, with regular reviews, feedback loops and data-driven analysis new opportunities for further enhancements are often identified and acted on.
Our Performance Management Services aim to enhance business productivity and engagement while supporting the organizations strategic objectives.
Using on-platform Salesforce Analytics tools such as Tableau, we help businesses set up performance metrics and indicators against pre-established business goals - including dashboards to help drive decision making. These metrics help quantify business performance and enables teams to regularly monitor and track performance to measure business progress
By using a systematic approach of planning, implementing, and managing organizational change we enable businesses to undergo success transitions with minimal resistance.
The primary object of Change Management is to facilitate smooth transitions during periods of change, such as implementing new technologies and process improvements. It focuses on engaging supporting employees, managing resistance, and fostering a positive environment that embraces change.
Key components of Change Management include:
Change Strategy Development
Creating a well-defined change strategy by outlining the approach, goals, and objects of the change initiative. This strategy identifies key stakeholders, communication plans, training requirements and timelines. This provides a roadmap for managing the change process effectively.
Stakeholder Engagement
We aim to engage and communicate with all relevant stakeholders including employees, leaders, customers and external partners. This enables organisations to identify their needs, concerns and expectations. Clear and consistent communication is vital to ensure that stakeholders understand the reasons for change, the benefits and their roles.
Change Planning & Execution
Change Communication
Next, we develop a communication strategy that includes a clear and consistent message thats tailored to different stakeholder groups. Communication channels, such as intranet portals are used to disseminate information and address concerns throughout the change process.
Resistance Management
Monitoring & Evaluation
Using feedback loops, surveys, and performance metrics we continue to measure the progress of change initiatives, identify areas of improvement and make necessary adjustments. With continuous evaluations, we’re able to ensure that the change is aligned with intended goals and objectives.
We aim to help businesses undergo a Digital Transformation Journey which guides organizations through the process of adopting digital technologies, reimagining business processes, and embracing digital innovation to stay competitive in the digital era.
The key components of undergoing a Digital Transformation Journey includes:
Digital Strategy Development
Creating a well-defined change strategy by outlining the approach, goals, and objects of the change initiative. This strategy identifies key stakeholders, communication plans, training requirements and timelines. This provides a roadmap for managing the change process effectively.
Digital Initiative Execution
We aim to engage and communicate with all relevant stakeholders including employees, leaders, customers and external partners. This enables organizations to identify their needs, concerns and expectations. Clear and consistent communication is vital to ensure that stakeholders understand the reasons for change, the benefits and their roles.
Continuous Improvement & Optimization
With our Company Health Check we aim to investigate whether your Salesforce infrastructure is optimized to support your business goals. This is done by assessing the health and effectiveness of your infrastructure, identifying areas of improvement, and providing actionable recommendations for enhancing its performance and reliability
After the initial implementation of Salesforce and additional solutions, its crucial to ensure that solutions are continuously optimized. Our Health Check solution involves a comprehensive evaluation of your infrastructure, focusing on the following key areas:
Infrastructure Assessment
A well defined stretagy is formulated, aligning digital initiatives with the organisations overall vision and strategic objectives. This strategy outlines the roadmap for digital transformation, including priorities, investment plans, resource allocation, and key performance indicators to measure success.
Scalability and Capacity Planning
Based on the digital strategy, specific initiatives are identified and executed. These initaitives often include adopting a cloud computing solution, automating business processes, leveraging artifical intelligence or machine learning. This phase involves project management, resource allocation and technology implementation.
After the evaluation, we provide a detailed report outlining our findings, along with actionable recommendations tailored to your organization's unique requirements. Our experts are available to assist you in implementing the recommended changes, ensuring a seamless transition and optimization of your infrastructure.
Through Process Management Workshops we aim to help businesses streamline operations, eliminate bottlenecks, reduce costs, and enhance customer satisfaction through Process Management.
The primary objectives of a BPIQ scan is to evaluate the alignment between business processes and IT systems, identify bottlenecks, inefficiencies and opportunities for optimization, and make recommendations for enhancing the integration and utilization of IT in supporting business operations. The key components of a BPIQ Scan includes:
Business Process Analysis
Through a thorough analysis of the organizations existing business processes, workflows, and procedures. The analysis focuses on understanding how tasks are performed, identifying process bottlenecks, redundancies, and areas of improvement. Techniques such as process mapping, value stream analysis, and interviews with stakeholders are used to gain insights into the current state of business processes
IT Infrastructure Assessment
The service evaluates the organizations IT infrastructure, including hardware, software networks, and data management solutions. This assessment examines the infrastructures performance, security, scalability, and reliability. It identifies gaps, risks and areas that need improvement to support the organizations business processes effectively.
Integration Analysis
Cloudteam Company then evaluates the integration of IT systems across different departments and functions. This examines how data and information flow between systems and identifies any integration challenges or opportunities for streamlining processes through better system integration.
Recommendations & Roadmap
Based on an analysis and evaluation, recommendations are provided for improving business processes and enhancing the IT infrastructure. It outlines a roadmap for implementing the recommended changes, including prioritization, resource requirements and timelines.
English 
German